CAWST’s Annual Report

Here is our latest Annual Report: results, images, and stories that illustrate the profound impact of investing in people.

Since 2001, CAWST has been working towards strategic, sustainable, scalable change in water, sanitation and hygiene.

Here is our latest Annual Report: results, images, and stories that illustrate the profound impact of investing in people.

 

Thank you for your support!

We have achieved these results together, through the burgeoning global networks of CAWST and WET Centre clients, and thanks to the support of our donors, members, volunteers, partners, and collaborators.

Partnering to scale up household water treatment and safe storage in India

By strengthening their collaboration in HWTS capacity development, CAWST and the S M Sehgal Foundation are poised to significantly increase safe water coverage in India.

For over a decade, CAWST has been providing WASH services in India, and recently we reached an exciting milestone. Earlier this year, CAWST signed a letter of intent for partnership with one of our longstanding clients in India, the S M Sehgal Foundation.

With this partnership, CAWST and the Sehgal Foundation are poised to scale up household water treatment and safe storage (HWTS) in India to increase safe water coverage. Just like in many parts of the world, many people in India lack safe water. The issue is especially acute in rural areas: only 49.5% of people in India’s rural communities have safely managed drinking water. This is a significantly large number, both in absolute and in relative terms. India is home to the second largest populations in the world: approximately 1.31 billion people, of whom 67% live in rural areas, and 33% in urban areas. This means that over 436 million people in India lack safely managed drinking water.[1]

One of the beacons of hope working to resolve this issue in India is the Seghal Foundation. Established in 1999 by philanthropist Suri M. Sehgal, the Sehgal Foundation has received numerous awards in recognition for their community development work. Their grassroots programs seek to empower rural India through Good Rural Governance, Water Management, Agricultural Development, Rural Research and Community Media. The Foundation implements programs in five Indian states, including Andhra Pradesh, Bihar, Haryana, Rajasthan, and Telangana.

A longstanding relationship

Our organizations’ relationship dates back to 2005, when some Sehgal Foundation team members attended one of our workshops, and subsequently implemented a biosand filter program in the Mewat region of Haryana. During the following eight years, CAWST continued to work with the Foundation, providing training and consulting support on topics such as HWTS, biosand filter construction and maintenance, and community health promotion. In 2014, the Sehgal Foundation began to design and develop a stainless steel biosand filter, and CAWST provided technical advice. To date, seven organizations in India, including the Mother Foundation in Sarurpur, Prasad Chikitsalaya in Ganeshpuri, and SAATHI in Himachal Pradesh are implementing stainless biosand filter projects. For the last two years, the Sehgal Foundation has hosted several CAWST workshops on household water treatment, biosand filter project implementation, and Community WASH Promotion, as well as a Learning Exchange on HWTS. Participants from more than 25 different organizations, including the Aga Khan Foundation and Safe Water Network participated in these workshops.

CAWST and the S M Sehgal Foundation share a passion for the role of household water treatment to achieve coverage of safe water for the populations in greatest need. Our new partnership and its unfolding results give us great hope for the future.

An alliance that’s already yielding promising results

Our closer collaboration is already yielding positive results: an informal but active network of organizations interested in HWTS is coming together. In December of last year, CAWST and the Sehgal Foundation co-delivered a Learning Exchange, providing a platform for practitioners to share their experiences, learn from each other, and discuss strategies for scaling up. It also offered participants the opportunity to build a relationship with Save the Children-India, who sponsored the learning exchange. We brought together several organizations, including:

  • private sector organizations such as Tatas and PureIt (water filter manufacturers),
  • academia and research institutions like the Indian Institute of Technology Jodhpur (who is researching the ceramic pot filter) and the CSIR-National Environmental Engineering Research Institute (who is working on various water treatment technologies such as electrolysis, to remove fluoride from drinking water), and
  • HWTS program implementers, including the INREM Foundation (whose project is focused on removing fluoride from drinking water), and AG Care (whose BSF project dates from 2010).

Through our closer collaboration as partners, CAWST and the Sehgal Foundation plan to further raise awareness about HWTS and develop the capacity of organizations and WASH workers to implement HWTS projects in India. In order to build the capacity of organizations, we will regularly organize training programs and seminars. Over the next four years, the Sehgal Foundation will host two to three CAWST training workshops annually. Critically, our work together also includes the important step of visiting client projects and providing organizations the technical support they require to succeed along their road to starting, scaling up, and strengthening their HWTS programs.

This November, we will offer two workshops at the Sehgal Foundation campus: Delivering Effective WASH Training and Community WASH Promotion. Additionally, in April 2019, in collaboration with Save the Children-India, we are planning a workshop on Drinking Water Quality Testing. This capacity development work is strategic: when shared, knowledge spreads. Each of these workshops will train 12 selected trainers, who will go on to train roughly 50 additional organizations in the next three years. Down the line, we expect that these trainings will result in 15 more organizations actively implementing effective, robust, quality household water treatment projects in India.

CAWST and the S M Sehgal Foundation share a passion for the role of household water treatment to achieve coverage of safe water for the populations in greatest need. Our new partnership and its unfolding results give us great hope for the future. As major stakeholders such as donors, government agencies and NGOs grow to embrace HWTS and collaborate to implement quality projects, HWTS will spread across India and grow into a movement that is instrumental in reaching every household with safe water.


Suneel Rajavaram, M.Eng, PGDRM, PGCIPMP is a Global WASH Advisor on the Training & Consulting team at CAWST. He covers the South Asia and Middle East regions. Suneel has extensive experience providing training and technical support for water and sanitation projects in numerous countries, including Afghanistan, Bangladesh, Cambodia, Canada, Ethiopia, India, Malawi, Nepal, Pakistan, South Sudan, Sri Lanka, Sudan, and the USA.

 

Interested in learning more…

… about how capacity development in non-networked WASH solutions, such as household water treatment, is reaching those most in need across India? Reach out to Suneel at srajavaram@cawst.org.


References

[1] Source: WHO/UNICEF Joint Monitoring Programme (2017) country estimates, washdata.org.

 

CAWST Honoured as a Leader in Solving Global Challenges

CAWST, the Centre for Affordable Water and Sanitation Technology, has received the UN Global Compact Canada Sustainable Development Goals Leadership Award in recognition of their work towards SDG 6 – ensure availability and sustainable management of water and sanitation for all.

MEDIA RELEASE

FOR IMMEDIATE RELEASE

 

Calgary Charity Honoured as a Leader in Solving Global Challenges

CALGARY, September 6, 2018

In a world where the problems seem endless, the potential for solutions seems even greater. In Canada, we are fortunate to have many inspiring Canadian companies and organizations that are working towards solutions. The UN Global Compact Network Canada – Sustainable Development Goal (SDG) Leadership Awards do just that. They celebrate Canadian businesses and non-profits that are taking action towards the United Nations’ Sustainable Development Goals and inspiring others to create the future we all want. These awards have run for three years, recognizing those who are taking the lead on solutions to the SDGs.

Today the UN Global Compact Network Canada announced that one the award recipients is CAWST, the Centre for Affordable Water and Sanitation Technology, a small Calgary-based charity working globally towards SDG 6 – ensure availability and sustainable management of water and sanitation for all. CAWST acts as a centre of expertise, providing locally adapted training and consulting on non-networked solutions on safe drinking water, safely managed sanitation and hygiene for those in greatest need globally. CAWST gleans its leadership from the clients whom we serve around the world, who are using our training, consulting, and open content resources to improve water, sanitation and hygiene. CAWST CEO Shauna Curry reflects on the award:

“We are truly honoured to be seen as leaders amongst so many outstanding Canadian organizations working towards the Sustainable Development Goals. CAWST’s vision for the past 17 years has been a world in which people have the opportunity to succeed because their basic water and sanitation needs have been met. This passion and commitment is shared between CAWST and the clients and WET (Water Expertise Training) Centre partners alongside whom we work. Success in the WASH sector would not be possible without invaluable partnerships such as these and our hope is to further collaborate with others who share in this vision.”

For CAWST, this award is an opportunity to showcase our approach to the Sustainable Development Goals and share stories of the people whom we serve globally, while learning from the many other leaders who are approaching the SDGs in innovative and effective ways. We are pleased to dedicate this award to our network of clients, partners and supporters. Together, we have reached millions of people with better water or sanitation.

CAWST was nominated for these prestigious awards in the company of outstanding organizations like Alberta Council for Global Cooperation, BASF Canada, Enviro-Stewards, 5T Sports, Marcatus QED, Matrix360, Operation Eyesight Universal, Sherritt, Teck Resources, TELUS, and Vancity. We are receiving the award alongside Economic Developers Alberta, Frontera Energy, GM Canada, Oui STEM Academy, and Stantec.

Thanks to all those who voted. We hope you will continue to follow CAWST and the UN Global Compact Canada’s SDG Leadership Awards to learn more about all that Canada is doing to approach business action towards sustainable development.


About CAWST

CAWST is a Calgary-based, global centre of expertise focused on providing training, consulting, and educational resources on non-networked water, sanitation and hygiene (WASH) solutions. We tackle the global need for safe water and sanitation by building knowledge and skills at the local level, forming long-term partnerships with select in-country organizations to deeply ingrain local knowledge and skills in WASH. Since its founding in 2001, CAWST’s network of clients and WET Centre partners have reached 14.9 million people with better water or sanitation.

Find the CAWST logo here.


Media Inquiries

Tori D’Avella
Public Engagement Officer
CAWST (Centre for Affordable Water and Sanitation Technology)
tdavella@cawst.org
1.403.681.6220

Wavemakers Reporter

Do you love to engage with youth, share stories, and write? This is a totally new position within Wavemakers, to interview youth and compile stories on their experience at the Wavemakers Summit on October 25.

The Position: Wavemakers Reporter

Background:

Annually, youth from Calgary and the surrounding area come together for a free day-long workshop to learn about global and local water and sanitation issues, and decide how they will make a difference. Youth spend the morning participating in workshop sessions, learning about the issues, and the afternoon developing action plans. They can receive $500 toward implementation of their action plans if their proposals are approved

Purpose of the Role:

In this role you will meet with groups of Youth Wavemakers, grades 7-12, at the annual Wavemakers Summit on October 25th, 2018. There you will conduct casual interviews and gather preliminary information including what the participants have learned throughout the day, and about the projects they are planning to complete over the next several months. You will also attend the World Water Day event on March 19th, 2019, to follow up with participants regarding their projects and future plans to take action.  This information will then be woven together and used to write an inspirational blog post, celebrating the innovative solutions the Youth Wavemakers have created. The material may also be used for social media posts.

Duties and Responsibilities:

  • Create a list of preliminary questions to ask Youth Wavemakers (will be reviewed with supervisor)
  • Attend the afternoon portion of the Youth Summit event on October 25th and interview participants
  • Create follow up questions to ask Youth Wavemakers (will be reviewed with supervisor)
  • Interview participants over the phone regarding their action project proposals.
  • Attend the World Water Day event on March 19, 2019 at the SAIT campus and follow up with participants regarding their action projects
  • Use your findings to write an inspirational blog post highlighting the program and some of the outstanding action projects
  • Support will be provided by your supervisor throughout this the duration of this role

 

Orientation and Training:

An in person or phone meeting will be set up with your supervisor to go over the responsibilities of the role and to answer any questions.

 

Skills and Qualifications:

  • Experience with Microsoft Office Suite
  • Friendly, approachable and comfortable conducting interviews
  • Experience with creative writing
  • Familiarity with CAWST and/or the Youth Wavemakers Program is an asset
  • Available to attend both events in Calgary, and highly committed to the role

 

Department and Supervision: Public Engagement and Donor Initiatives

 

Location:

  • Writing tasks completed from home
  • The Wavemakers Summit is held October 25 at the Downtown Campus of the University of Calgary, 906 – 8th Ave SW
  • The World Water Day Event is held March 19th, 2019, at the SAIT campus, 1301 16 Ave NW
    Calgary,

 

Time Requirements:

  • Approximately 12:30 – 2:30 pm on October 25th at the Youth Wavemakers Summit
  • Approximately 5-7:30 on March 19th at the World Water Day Event
  • Approximately 10-15 hours of prep and writing time

 

Start Date: As soon as position is filled

 

Deadline for project:  

Project should be completed by April 30th, 2019.

 

Application:

If you are already a CAWST volunteer, and you wish to apply for this volunteer position, please contact Amanda Deis at adeis@cawst.org with the title of the Volunteer Position you are applying for in the subject line.  If you are new to CAWST, please complete the volunteer sign up form.

 

Additional comments:   

All CAWST volunteers are invited to participate in a 4 day training workshop of their choice after completion of 40 volunteer hours.  Volunteers are also invited to join in our annual Volunteer appreciation night.  CAWST welcomes volunteers searching for work experience, and is happy to provide letters of reference to interested volunteers.

If you have any questions regarding this volunteer position, please do not hesitate to contact Amanda Deis:

B12, 6020 – 2 Street SE
Calgary Alberta, T2H 2L8 Canada

Phone: 1 (403) 243-3285

E-mail: adeis@cawst.org

 

Volunteer Program Improvement Assistant

As we make improvements to our volunteer program, provide your perspective and expertise to help organize and steward changes.This requires a weekly commitment of 2 hours for 6 months.

Purpose of the Role:

As you may know, we are currently making efforts to improve our volunteer program, making volunteer engagement more meaningful and increasing the volume of volunteer engagement opportunities. The Volunteer Program Improvement Assistant would help us with these efforts.

Duties and Responsibilities:

  • Attending monthly update meetings
  • Supporting initiatives of volunteer improvement, such as volunteer nights
  • Attending learning opportunities with CAWST staff on volunteer management, engagement, retention and recognition
  • Providing your opinion and perspective on how volunteer experiences at CAWST can be improved

Orientation and Training:

Orientation is provided.

Skills and Qualifications:

  • Organized
  • Reliable and thorough
  • Communicative
  • Constructive

Department and Supervision:  Public Engagement & Donor Initiatives, Public Engagement Officer

Location: Calgary

Time Requirements: Six month commitment to start with option to extend. Weekly commitment of 2-4 hours.

Start Date: Mid-late September

Application:

If you are already a CAWST volunteer, and you wish to apply for this volunteer position, please contact Tori D’Avella at volunteers@cawst.org with the title of the volunteer position you are applying for in the subject line.

CAWST AGM Support

Join us for our Housewarming and AGM on September 20 and volunteer for a short portion of the AGM.

The Position: Housewarming and AGM Supporter

Purpose of the Role:

We’re hosting CAWST’s Housewarming and AGM on September 20, 2018 and we are looking for some volunteers to be part of this event! The Annual General Meeting (AGM) is a time for our members to give feedback and participate in the decision-making process for the year ahead. This role requires volunteers, who are existing members or newly registered members, to help move motions during CAWST’s formal part of the AGM event.

Duties and Responsibilities:

Orientation and Training:

  • Volunteers will be briefed upon their arrival to the event. Please arrive at 4:30 pm.

 

Department and Supervision: Public Engagement and Donor Initiatives

Location: CAWST, 6020 2 St SE b12, Calgary, AB

Time Requirements:

  • About 2 hours
  • 4:30pm – 6:00pm
  • Thursday September 20, 2018

Application: If you are already a volunteer and would like to sign up for this position, please contact the Volunteer Program Coordinator, Tori D’Avella, at volunteers@cawst.org or 403-681-6220.

If you are new to CAWST, please complete the volunteer sign up form.

Additional comments:

All CAWST volunteers are invited to participate in a 4-day training workshop of their choice after completion of 40 volunteer hours. CAWST welcomes volunteers searching for work experience, and is happy to provide letters of reference to interested volunteers.

In-tents fun and learning with CAWST at Calgary summer festivals

Our summer student shares her experience engaging and informing Calgarians about local and global water and sanitation issues at city festivals.

CAWST had a busy summer attending festivals all over the city! Maybe you saw at us at Creekfest, Inglewood Sunfest, Heritage Day Festival, Marda Gras Street Fest, or Pop-up in the Park Okotoks?

We’ve had so much fun tossing poop, wearing our poo hats, showing off the tippy tap, and telling everyone about water and sanitation!

This summer we debuted our brand new game, the Poop Loop. It helps people who visit our tent imagine what they would do if they didn’t have a piped sewer system, and to think about environmental sanitation in a broader and better informed way. Through these games, activities and conversations, reflecting on many aspects of environmental sanitation, from what we eat to how to properly manage the fecal sludge, is both entertaining and educational.

We also updated our Poop Toss table to make playing a bit more challenging and informative, with both a sitting toilet seat and a latrine. Just as we hoped, this game was also a huge hit! After all, it offers a rare chance to throw poo (disclaimer, it’s not real poo, fortunately!) And besides how much fun it is to break the taboo about poo, these games are helping us open the imagination, hearts and minds of Calgarians. They offer us a chance to reflect just how fortunate we are, and to make a dent in solving a huge global problem.

 

A crushing reality

Most of us in Canada have it pretty easy with access to piped sewer systems and flushing toilets. That’s not the reality for most people. In fact, you might have heard us say at the festival that according to the World Health Organization, 4.5 billion people still lack safely managed sanitation1. That’s more than half of the global population – about 60%, to be more specific!

In my role as a Public Engager at CAWST this summer, being able to share sobering facts like these about the lack of safe water and basic sanitation has been an interesting learning experience. And what has been even more rewarding to see, is that once Calgarians I spoke to realized the scale of the issue, they asked what they can do to make a difference.

 

Plus, we loved seeing you all don the poo hats and enjoy the props for the photo booth. Especially, when you got your dogs involved!

 

A huge thank you:

THANK YOU

to all the amazing volunteers who stepped up to help us this summer!

Your enthusiasm for water and sanitation was evident, and helped to engage everyone who stopped by.
 
 

Interested in teaching or learning more about sanitation, in a fun and ingenious way?

Our Youth Wavemakers program, part of our Public Engagement and Donor Initiatives, creates resources with overseas youth who are active and educated on water and sanitation issues. We offer free educational resources for teachers, including games. Check them out here!

Want to make a difference in local and global water and sanitation issues? Here are some ways you can take action.


Natalie Buchanan is a Public Engager on the Public Engagement and Donor Initiatives team at CAWST. She is studying International Development Studies at Dalhousie University, and expecting to graduate June 2019. She has been enjoying her time at CAWST seeing firsthand how NGOs operate. While she loves seeing dogs wearing poo hats, her favourite animals are actually elephants. Although we couldn’t get any elephants to come to this year’s summer festivals –  perhaps we’ll visit the Calgary zoo soon, Natalie.


References

1 WHO/UNICEF JMP, 2017

CAWST Housewarming and AGM

CAWST just moved and we can’t wait to have you over! Come to our new office space September 20, to hear about our past year, future plans and stories from our experiences around the world.

CAWST just moved and we can’t wait to have you over! Come to our new office space September 20, to hear about our past year, future plans and stories from our experiences around the world. Following a brief presentation and official annual general meeting, you will have the opportunity to tour our new home, hearing stories from staff and clients along the way. Light refreshments will be served.

More details and RSVP here

 

Marketing and Communications Advisor

Are you a master of marketing and communications, and passionate about International Development? CAWST is not like other organizations, and this position is not like others. Neither are you. You are a self-starter who is excited about engaging the public in CAWST and our cause. You are drawn to this position because you want to make a difference in the world, and your marketing and communications skills are directly transferable to this role.

Are you a master of marketing and communications, and passionate about International Development? You are a self-starter who is excited about engaging the public in CAWST and our cause. You are drawn to this position because you want to make a difference in the world, and your marketing and communications skills are directly transferable to this role.

The exciting, fast-paced Marketing & Communications Advisor position at CAWST is crucial to increasing our organization’s profile in North America and making CAWST a household name in Canada.

The Position: Marketing & Communications Advisor

Reports to: Director, Public Engagement & Donor Initiatives

Type: Full time, permanent

Position start date: As soon as possible

 

Position Summary

The Marketing & Communications Advisor is part of CAWST’s Public Engagement & Donor Initiatives department. As a team, you are responsible for educating and motivating the public to take action for safe water and sanitation in developing countries, and for mobilizing the public to support CAWST.

The Public Engagement & Donor Initiatives team works closely with all CAWST departments and, in particular, with our International Partnerships team, which is responsible for CAWST’s profile and fund development in the international development, water and sanitation, and health sectors, as well as with our Virtual Services team, for online engagement.

Specific Areas of Responsibility

  1. Public Engagement in North America
  • Execute the marketing and communications strategy – including campaigns, events, digital marketing, and public relations
  • Develop and maintain a high public profile for CAWST as an innovative, competent Canadian organization making a significant impact on world poverty
  • Develop and manage communication content (e.g., stories, videos, blogs, infographics), tools (e.g., website, brochures), and channels (e.g., traditional and social media)
  • Engage individuals and organizations who will be most receptive to CAWST’s vision and mission, such as:
    • CAWST members in North America
    • Philanthropic individuals and companies
    • Community groups: service clubs, church groups, youth groups and schools, immigrant communities
    • Volunteers
    • Professional associations
  • Collaborate with the Marketing & Communications Advisor on the CAWST’s International Partnerships team to:
    • Execute and refine CAWST’s brand strategy in your department
    • Leverage, maximize, and ensure consistency and clarity across messaging for both the Canadian public and international sector audiences, including technical and non-technical content
  • Work closely with the CEO, Directors and staff, supporting them to deliver on their objectives by providing appropriate tools, materials and presentations
  • Conduct the final writing and editing of the department’s communications materials 
  • Expand CAWST’s traditional and social media presence for a Canadian audience, adapting to a fast-changing digital communications environment
  • Maintain high standards of accuracy and respectful, positive portrayal in communications
  • Stay up to date on competitive environment and consumer trends, identify gaps and opportunities to engage North American audiences, and pitch ideas to the leadership team
  • Interface with supporters and the public, increasing CAWST’s credibility
    • Develop and maintain strong insight into North American audiences, key water and sanitation issues, CAWST’s model and approach, and our work with clients
    • Deliver presentations on water and sanitation to promote CAWST’s approach, garner support and develop new business relationships

 

  1. Donor Initiatives
  • Support CAWST’s philanthropy initiatives to attract and steward relationships with CAWST’s donors and publicly recognize their contributions to CAWST
  • Work closely with the CEO, the Director Public Engagement & Donor Initiatives, and fund development staff to grow our revenue stream from individuals and organizations supportive of CAWST’s vision and mission

 

  1. Youth Wavemakers
  • Develop and manage the marketing and communications of CAWST’s Youth Wavemakers program, to engage and empower youth to take action on global and local water and sanitation issues
  • Leverage this program, its alumni, and parents of youth for CAWST’s public engagement initiatives

Expectations

  • Achieve targets set out in the annual operations plan
  • Provide clear direction in terms of targeted audiences, progression of engagement and services required based on sound analysis of internal results and external scans
  • Propose and execute realistic strategies and tactics, considering the human and financial resource limitations
  • Effective and efficient delivery of activities listed above
  • Increase engagement level of CAWST members
  • Make CAWST increasingly well known across Canada
  • Competency, commitment, and teamwork 

 

The person

Education and experience

Bachelor’s degree in a related discipline; knowledge of water and sanitation and/or international development is desirable. Proficiency in written and spoken French is an asset.

 

Experience

Minimum 5-7 years’ work experience in:

  • Marketing and communications in a corporate or agency environment
  • Business and/or fund development
  • Multi-cultural environments is an asset
  • Experience in international development or water and sanitation is an asset

 

Skills & Attributes / Qualifications

Understand our cause: Develop and maintain strong insight into the global water challenge and solutions, CAWST’s model and approach, and the importance of building local capacity. This understanding is key to designing the right messaging and strategies to engage a broader public audience to support our cause.

Committed and passionate: A deep conviction of our cause and CAWST’s approach –what CAWST does and how we do it—  as well as  charisma and enthusiasm to engage and motivate the public, are essential to succeeding on this team.

Entrepreneurial and creative thinker: Our public engagement needs to stand out and amplify CAWST’s brand. We examine the tried and true, make new and different connections, and are prepared to take risks and try new ideas.

Adept at navigating a fast-changing communications environment: Success in CAWST’s public engagement and fundraising relies on agile strategies that adapt to the changing marketing and communications environment, staying focused on what works while making quick assessments and avoiding distraction of every new opportunity.

Professional and credible: Represent CAWST in the public sphere and in the fundraising realm in a manner that is consistent CAWST’s vision, mission, values, and professional reputation.

A collaborative approach:all our public engagement activities are executed with input from various roles, in coordination with other teams. You embrace a collaborative approach.

 

Compensation

Will be discussed in personal interview. Please include salary expectations in your cover letter.

 

To Apply

Please send your cover letter, resume, and questionnaire answers (see below) to cawstHR@cawst.org.  The position will be open until filled. No phone calls please. Only those candidates able to work in Canada will be reviewed; and only those granted an interview will be contacted.

CAWST values equitable opportunities, sustainable solutions and collaborative and inclusive processes. We recognize and accept differences in cultural, religious and political processes.

Questionnaire

Please answer all questions to the best of your ability. Be as specific as possible and try to keep each answer under half a page.

  1. What has motivated you to consider this position? Please be specific to the responsibilities of the job.
  2. What is your philosophy on international development? Please support with an example from your own experience.
  3. How do you navigate the fast-changing marketing and communications environment? Please support with specific examples from personal experience.
  4. What are your long-term career goals and aspirations? Where do you see yourself in five years?

Organizational Background

CAWST is a Canadian charity that focuses on the principle that clean water changes lives. Safe water and basic sanitation are fundamentals necessary to empower the world’s poorest people and break the cycle of poverty. CAWST believes that the place to start is to teach people the skills they need to have safe water in their homes. CAWST transfers knowledge and skills to organizations and individuals in developing countries through education, training and consulting services. This ever-expanding network can motivate individual households to take action to meet their own water and sanitation needs. Since 2001, CAWST’s client network has expanded to 5,000 organizations worldwide. Together, we are helping millions of people get better water or sanitation.

Our vision is a world where people have the opportunity to succeed because their basic water and sanitation needs have been met.

Our mission is to provide technical training and consulting, and to act as a centre of expertise in water and sanitation for the poor in developing countries.

CAWST values equitable opportunities, sustainable solutions and collaborative and inclusive processes. We recognize and accept differences in cultural, religious and political processes.

The Financial Post named CAWST one of the Top 23 Charities in Canada in 2017. Read the article.

 

Context for this Job Posting

In support of our vision and mission, we are focusing on increasing awareness in Canada of our organization and the work we do globally.

We have successfully increased our profile internationally and plan to do so at home as well. In this way, we can secure the broad base of support needed to help millions more people get safe drinking water. This saves lives and improves health, gives the ability to learn and go to school, and to earn a living and be contributing members of society.

In 2018, we are embarking on a multi-year public engagement and fundraising initiative to create a step-change in awareness and engagement in CAWST and our cause. We will be engaging external agencies to support us with particular aspects of the initiative, with the goal of building our internal capability. This initiative’s success will be measured by the increase in number of CAWST members, volunteers, donors and total dollars donated.

Our revenue strategy is focused on developing diversity across the following funder segments: individuals, community groups, companies, governments, foundations, inter-governmental agencies, and clients. CAWST distributes responsibility across various departments, with the Public Engagement and Donor Initiatives department directly responsible for individuals, community groups, and Canadian companies.

CAWST views our public engagement and fundraising as a long-term, ongoing activity that needs to be adaptive to fast-changing communication tools and channels. We have strong in-house capability and are further building it to successfully take our public engagement and fundraising to a new level.

Wavemakers Summit Volunteer Team

Ready for an inspiring day with Youth Wavemakers? Apply now to be an event volunteer and youth team mentor.

The Position: Event Volunteer and Team Mentor

Background: Annually, youth from Calgary and the surrounding area come together for a free day-long workshop to learn about global and local water and sanitation issues, and decide how they will make a difference. Youth spend the morning participating in workshop sessions, learning about the issues, and the afternoon developing action plans. They can receive $500 toward implementation of their action plans if their proposals are approved.

Purpose of the Role:

In this role you will assist the Youth Wavemakers program with the annual Wavemakers Summit on October 25th, 2018. The role involves set-up and tear down of the event space, assisting in two morning workshops, then working with a team in the afternoon to develop an action project. You may choose to continue working with this team throughout the year (please indicate if you are interested in mentoring a team in your application, as well as the areas of the city you are willing to work in).

Duties and Responsibilities:

  • Direct small group youth activities
  • Help youth to understand different types of action, and how they can impact their communities and the world
  • Set-up and tear-down of the event space
  • Working with a school team throughout the day (can extend to the rest of the school year) to plan an action project with is youth driven
  • Attend an evening training session on Thursday October 18th 6:30-8pm

Skills and Qualifications:

  • Comfortable working with youth in small groups
  • Interest in taking action ,and willingness to learn ways to guiding youth to create an informed action plan
  • Attention to detail

Orientation and Training: Orientation is required for this role. Orientation session will be held on Thursday October 18th 6:30-8pm at the CAWST Office (B12, 6020 2 Street SE, Calghary, AB, T2H 2L8)

Location & Timing: The Wavemakers Summit is held October 25 at the Downtown Campus of the University of Calgary, 906 – 8th Ave SW

Time Requirements: 

1.5 hour orientation session on Thursday October 18th
8am-4pm at Summit on Thursday October 25th (times can be flexible!)

Department and Supervision: Wavemakers Program Manager

Application:

If you are already a CAWST volunteer, and you wish to apply for this volunteer position, please contact Tori D’Avella at tdavella@cawst.org with the title of the Volunteer Position you are applying for in the subject line.

If you are new to CAWST, please complete the volunteer sign up form, so we can get you started!

Additional comments:

All CAWST volunteers are invited to participate in a 4-day training workshop of their choice after completion of 40 volunteer hours. CAWST welcomes volunteers searching for work experience, and is happy to provide letters of reference to interested volunteers. We also host a regular volunteer night. 

Director, Business Operations

Join CAWST as a Director, Business Operations and lead a dynamic and collaborative team to deliver on our vision and mission.

Join CAWST as a Director, Business Operations and lead a dynamic and collaborative team to deliver on our vision and mission.

The Position: Director, Business Operations

Reports to: CEO

Type: Full time, permanent

Position start date: As soon as possible

Application due date: Applications will be reviewed as they are received and will continue to be accepted until the position is filled

 

Position Summary

CAWST’s Director, Business Operations provides strategic leadership, direction and support for CAWST’s business systems. This position leads their Department team and works closely with the rest of the leadership team and staff to deliver on CAWST’s vision and mission.

The Director, Business Operations is responsible for the management of the CAWST’s finances and accounting, human resources administration, information and communications technology (ICT), business processes, office management, governance, compliance, and administration.

The Director, Business Operations applies a business management and administration approach to CAWST’s hybrid business model. CAWST is a not-for-profit organization, both a licensed professional engineering consultancy and a registered Canadian charity. This position develops business and financial strategies, monitors financial and human resources, and provides analysis and recommendations to the leadership team and Board of Directors for organizational decisions. This position establishes, maintains, and streamlines CAWST’s business processes to maximize CAWST’s effectiveness and improve performance. This position has a key role in supporting the implementation of CAWST’s new organization structure and multi-teaming approach, which is highly interdependent across departments, roles, projects, clients, and collaborators.

This position includes direct reports to execute on the duties and responsibilities of the team. These include CAWST’s Accounting Manager, Financial Analyst, Manager Information Communication Technology, Systems Analyst, HR Analyst, and Office Manager.

This position is typically elected as CAWST Board of Directors’ Treasurer.

 

Responsibilities

  • Provide leadership to their team, including coaching and performance management
  • Implement business strategies and plans to align with CAWST’s goals, and measure progress toward these goals
  • Gather, analyze and interpret internal and external data and make recommendations for organizational decisions
  • Lead the development of and manage CAWST’s annual organizational budget
  • Create and manage the department’s annual operations plans and budget
  • Assist the Leadership team in preparing and monitoring department and project budgets, financial reports, and financial plan
  • Monitor CAWST’s resources to ensure that it has adequate and appropriate resources to complete its activities (eg., people, IT, materials, equipment)
  • Ensure accountability and the consistent implementation of CAWST’s policies and procedures, and report on compliance
  • Identify and mitigate corporate risks and liabilities
  • Lead organizational compliance with regulatory, legal, and other areas as it relates to CAWST
  • Keep up to date with relevant legal developments, which impact CAWST (e.g. employment law)
  • Manage CAWST’s financial reserves
  • Ensure appropriate financial controls, systems and processes are in place and are being followed; and accounting practices are in accordance with recognized accounting principles
  • Maintain relationships with landlord, vendors, and suppliers

 

Expectations

  • Rigorous stewardship of CAWST’s finances
  • Maintaining relationship with landlord and overall responsibility for the proper functioning of CAWST office
  • Friendly, efficient, service to other departments
  • Development of CAWST’s ICT software and hardware systems
  • Development of CAWST business processes and systems to enable effective and efficient project management and reporting
  • Monitoring compliance with all legal and board governance requirements including distribution of required documents to the board
  • Facilitation of the transfer of CAWST business systems to CAWST partners when required

 

Education

  • Bachelor’s degree in business, engineering, economics, computer science or relevant discipline (and/or equivalent relevant experience). Masters Business Administration preferred.

 

Experience

  • Proven work experience as a business manager or related role
  • Prior experience with strategic planning, finance, accounting, ICT systems development, contract management, and communications
  • Significant work experience with Microsoft Office suite (Word, Excel, Powerpoint, Outlook)
  • Knowledge of charity law, accounting standards, employment standards, and governance an asset
  • Experience with web-based content management systems, databases, resource management systems, and knowledge management systems an asset

Skills and Attributes

  • Passion and commitment for CAWST’s vision and mission
  • Credible: establishes effective working relationships with staff, board members, suppliers, and other stakeholders
  • Organisational and time management skills: able to handle multiple tasks within multiple projects, balance and negotiate priorities in a multi-functional role, handle conflicting demands, and meet tight deadlines
  • Strong communicator: able to translate financial and other data into easy to understand management information; written and oral English required, other languages an asset
  • Analytical and problem solving: solutions oriented; able to quickly troubleshoot problems effectively, often with limited resources; strong aptitude for numbers and financial reports
  • Reliable: able to follow through with commitments and execute plans efficiently and effectively
  • Decision making: knows when to make a decision and when to involve others or escalate; able to make professional and timely decisions in a fast-paced environment; able to think both strategically while also paying attention to the administrative details
  • Team player: an accomplished professional who can work well both independently and within a team; comfortable both leading and following direction
  • Values and vision: match with CAWST’s vision, mission and values

 

Compensation

These matters will be discussed in a personal interview.

 

Eligibility

You must be legally able to work in Canada.


To Apply

Please send your cover letter, resume, and answers to the questionnaire below to cawstHR@cawst.org. Position will be open until filled. No phone calls please. Only those granted an interview will be contacted.

 

Questionnaire

Please answer all questions to the best of your ability. Be as specific as possible, use examples from past work experience, and try to keep each answer under half a page.

Send your completed questionnaire to cawstHR@cawst.org.

  1. What has motivated you to consider this position at CAWST?
  2. What excites you the most about this role?
  3. What do you believe will be the biggest challenge for you?
  4. Of your work experience, what do you believe is most relevant to the Director Business Operations role with CAWST?
  5. What are your career goals and aspirations? Where do you see yourself in five years?

 


Organizational Background

CAWST is a Canadian charity that focuses on the principle that clean water changes lives. Safe water and basic sanitation are fundamentals necessary to empower the world’s poorest people and break the cycle of poverty. CAWST believes that the place to start is to teach people the skills they need to have safe water in their homes. CAWST transfers knowledge and skills to organizations and individuals in developing countries through education, training and consulting services. This ever-expanding network can motivate individual households to take action to meet their own water and sanitation needs. Since 2001, CAWST’s client network has expanded to 5,000 organizations worldwide. Together, we are helping millions of people get better water or sanitation.

Our vision is a world where people have the opportunity to succeed because their basic water and sanitation needs have been met.

Our mission is to provide technical training and consulting, and to act as a centre of expertise in water and sanitation for the poor in developing countries.

CAWST values equitable opportunities, sustainable solutions and collaborative and inclusive processes. We recognize and accept differences in cultural, religious and political processes.

CAWST Transcribers

Are you a super-fast typer who is keen to learn more about our work with clients? Consider transcribing for CAWST! This position is flexible and can be done remotely.

The Position: CAWST Transcriber

Purpose of the Role:

To complete various transcriptions on an ongoing basis of video or audio files to make it usable as education or communication material. Great way to learn more about our work and relationships with our clients internationally.

Duties and Responsibilities:

  • Have a brief orientation with a CAWST team member
  • Complete transcription from audio or video file to written text in a word document
  • Use our template
  • Share your interpretation of the material and be willing to answer questions about what you transcribed

 

Skills and Qualifications:

  • Excellent listener
  • Proficient in typing on a computer
  • Passion to help CAWST develop materials for education and training
  • Organized and reliable

 

Location & Timing: This role can be done remotely or in office in Calgary. Time depends on the length of recordings. Often recordings are 1-2 hours in length, so they may take up to 4-5 hours to transcribe.

Department and Supervision:

Education Program Development or Public Engagement and Donor Initiatives depending on transcription needs.


Application:

If you are already a CAWST volunteer, please contact the Volunteer Program Coordinator, Tori D’Avella, at volunteers@cawst.org or 403-681-6220.

If you are new to CAWST, please complete the volunteer sign up form.

Additional comments:

All CAWST volunteers are invited to participate in a 4-day training workshop of their choice after completion of 40 volunteer hours. CAWST welcomes volunteers searching for work experience, and is happy to provide letters of reference to interested volunteers. We also host a regular volunteer night. 

See you at World Water Week 2018

We’re looking forward to participating in World Water Week again this year. Will you be there? Let’s connect!

CAWST at World Water Week

Let’s connect in Stockholm!

CAWST will be in Stockholm from Saturday August 25 to Friday August 31 for World Water Week activities and the SuSanA (Sustainable Sanitation Alliance) meetings.

Will you be there? Get in touch, let us know what you’re up to. We will be connecting with colleagues to share knowledge and leverage each other’s work in WASH.

The CAWST team traveling to Stockholm will include:

 

What we’ll be doing

  • Sat, Aug 25 |  Presenting at the 26th SuSanA Meeting. Off-site event
  • Sun, Aug 26 | Co-facilitating the SuSanA Capacity Development Working Group (WG1 Meeting). Open side event: SEI, 10-11:30 am. Join us!
  • Mon, Aug 27 | Hosting the annual “Canada Contingent” networking event. Open off-site event: BarCelona Tapas Bar, 5:30-7:30 pm. Join us!
  • Thu, Aug 30 | Co-convening an event with the Bill & Melinda Gates Foundation, BORDA, and the Asian Development Bank:  “Solving the capacity gap to scale non-sewered and decentralized sanitation”,
    2-3:30 pm , Room FH 300
  • Throughout the week | Strategic meetings with partners and prospects with a shared interest in closing the WASH capacity gap. Ahead of the conference, get in touch with either Millie or Sterenn via email. For on-site connections, catch us on WhatsApp.

 

Why Capacity Development?

Because it’s how you get knowledge to the people who will make use of it.

See how CAWST is addressing WASH capacity development. These case studies show how CAWST helps.


Get to know Millie and Sterenn

Millie Adam is the Director of International Partnerships at CAWST. She draws on her background in water and wastewater engineering, corporate social responsibility, and international development to advance CAWST’s vision. Her experience includes corporate social responsibility, design, construction and commissioning of industrial and municipal water treatment systems worldwide; as well as environmental health in India. Millie has spent over 10 years in the international development sector and has worked in India, Cambodia, Lao PDR, Vietnam, Thailand, the Philippines, Mexico and the Caribbean. Millie has a BSc in Mechanical Engineering from the University of Calgary. You can reach Millie at madam@cawst.org.

Sterenn Philippe is an Education Program Developer – Sanitation Specialist on the Research & Learning team at CAWST. She holds an MSc Water and Environmental Management from WEDC, Loughborough University and a BSc in Environmental Sciences focused on water resources from the University of Southampton. Before joining CAWST, she worked as a water consultant in French Guyana on WASH projects with isolated communities in the Amazon. She also has worked on WASH and engineering projects in Burkina Faso and Cameroon. Passionate about sanitation, particularly fecal sludge management, Sterenn co-leads Working Group 1 on Capacity Development at the Sustainable Sanitation Alliance (SuSanA). She is fluent in English and French. You can reach Sterenn at sphillippe@cawst.org.

Human Resources Analyst

Join our Business Services team and contribute to building on a dynamic and collaborative organization, to deliver on our vision and mission!

Join the CAWST team and apply your Human Resources expertise to building on a dynamic and collaborative organization, to deliver on our vision and mission!

The Position: Human Resources Analyst

Reports to: Director, Business Services

Type: Full time, permanent

Position start date: As soon as possible

Application due date: Applications will be reviewed as they are received and will continue to be accepted until the position is filled

 

Position Summary

The Human Resource (HR) Analyst contributes to building a dynamic and collaborative organization, to deliver on CAWST’s vision and mission. The HR Analyst is responsible for the operational and administrative functions of Human Resources within CAWST. Functional responsibilities under the role of the HR Analyst include employment opportunities, recruitment and onboarding, employee relations, compensation and benefits, organizational development, retention, and maintenance of immigration and work permits.

 

Responsibilities

The key responsibilities of the Human Resources Analyst are as follows:

  • Administer semi-monthly payroll through third party vendor
  • Review and update, when necessary, CAWST’s Human Resources Policies and Procedures
  • Report on compliance of CAWST’s Human Resources Policies and Procedures
  • Create reporting for CAWST’s HR Committee meetings
  • Maintain human resource information and employee records, including all documentation to ensure staff are legally entitled to work in Canada
  • Track employee immigration status and work with Immigration Consultants and staff to ensure work permits are tracked and renewed
  • Stay apprised of legal and regulatory changes, as it relates to employment law, and help implement changes to Policies or Procedures, when needed
  • Maintain current knowledge of human resources market trends, industry standards, and best practices
  • Manage CAWST’s recruitment, including, but not limited to:
    • Developing and maintaining network of prospective leads for recruitments
    • Developing job descriptions and job postings
    • Screening, evaluating and recommending applicants for interviews
    • Standardizing, based on best practices, and participating in interviews
    • Coordinating required paperwork
    • Conduct incoming and outgoing employee processes, including employee orientation
  • Act as liaison between Management and staff in order to facilitate actions to resolve employee issues and escalate them as appropriate
  • Review employee complaints and ensuring accurate and timely documentation of concerns or issues
  • Providing expertise and guidance to Directors across all human resource issues and specifically in addressing sensitive and complex employee relations matters
  • Administer and explain benefits to employees, serve as liaison between insurance carriers and employees
  • Ensure compensation and benefits are in line with company policies and legislation
  • Participate in CAWST’s Crisis Management Team and Occupational Health and Safety Committee
  • Other duties as assigned

 

Education

  • A degree or diploma in human resources management, business administration or equivalent, or
  • A degree with relevant experience

 

Skills and Attributes

  • 3 – 5 years of generalist human resources experience or similar
  • CHRP designation considered an asset
  • Experience in a consulting firm preferred. International and/or non-profit experience an asset
  • Demonstrated ability to work independently and collaboratively, problem solve, research to find information; creative and innovative nature; keen to work in a small organization, and willing to do all kinds of work from administrative tasks to strategic development
  • Judgment, trust, and knowing when to keep things confidential and when to escalate

To Apply

To apply, please email your cover letter and resume to recruiting@aboutstaffing.com.


Organizational Background

CAWST is a Canadian charity that focuses on the principle that clean water changes lives. Safe water and basic sanitation are fundamentals necessary to empower the world’s poorest people and break the cycle of poverty. CAWST believes that the place to start is to teach people the skills they need to have safe water in their homes. CAWST transfers knowledge and skills to organizations and individuals in developing countries through education, training and consulting services. This ever-expanding network can motivate individual households to take action to meet their own water and sanitation needs. Since 2001, CAWST’s client network has expanded to 5,000 organizations worldwide. Together, we are helping millions of people get better water or sanitation.

Our vision is a world where people have the opportunity to succeed because their basic water and sanitation needs have been met.

Our mission is to provide technical training and consulting, and to act as a centre of expertise in water and sanitation for the poor in developing countries.

CAWST values equitable opportunities, sustainable solutions and collaborative and inclusive processes. We recognize and accept differences in cultural, religious and political processes.

Full Stack Web Developer

Join the CAWST team and help build online tools, websites, and apps that have meaningful social impact! We are looking for a creative front-end developer who is passionate about making information easily accessible and interfaces easy to use. You work well in a team and are not scared of back-end code and APIs. You are the kind of person who reads all the UI/UX blogs and instinctively sees how to make a page or application more user-friendly.

Join the CAWST team and build websites, apps, and online tools that impact people around the world! We are looking for a creative Full Stack Web Developer who is passionate in making information easily accessible and interfaces easy to use. You work well both independently and within a team. You write solid code. You love refactoring, testing, and finding elegant solutions to everyday web challenges.

The Position: Full Stack Web Developer

Reports to: Director, Virtual Services

Type: One-year contract, with possibility of extension to a permanent position

Location: Calgary (Canada)

Position start date: As soon as possible

Application due date: August 5th, 2018 Extended: September, 1st, 2018

Position Summary

The Full Stack Web Developer will play a central role in the development and integration of CAWST web properties. This includes CAWST’s main website (cawst.org), the Wavemakers website (cawst.org/wavemakers), the Education and Training Resources website (cawst.org/resources), the Biosand Filter Knowledge Base (biosandfilters.info), the Household Water Treatment Knowledge Base (hwts.info) and other mobile and desktop apps.

  • Our stacks are constantly evolving, but currently include AngularJS, Vue, Express, Node, RethinkDB,  Firebase, and Postgres; we also use a handful of AWS services, and run our servers under Ubuntu on AWS EC2
  • We use Trello and Slack for project management and communication, and Adobe tools for visuals
  • We do testing with Karma and Mocha
  • The current web development team includes three Web Developers (two mostly front-end and one mostly back-end)

 

Responsibilities

  • Manage 1 to 3 projects (depending on the size of the project)
  • Contribute up and down the stack on the assigned projects
  • Draw on our content experts, graphics team, and other development team members and work with internal and external clients and collaborators

 

Education

  • Bachelor’s degree in software engineering, web design or similar field

 

Skills and Attributes

  • Excellent knowledge of HTML5, CSS3, JavaScript (ES 6+), Sass, AngularJS 1.x, Vue
  • Proficiency with development tools such as git, npm, gulp, and webpack
  • Solid familiarity with back-end frameworks, including databases, Node webservers, and APIs
  • Proven ability to write clean, readable, reusable code
  • Good judgment: able to handle multiple tasks and balance priorities with various stakeholders
  • Excellent project management skills: scoping, resourcing, time estimates, project team leading
  • Ability to think creatively about challenges, resolve issues, and seek support when necessary
  • Careful attention to detail
  • Work ethic: hard-working, self-motivated, and respectful toward others
  • Good written and verbal English skills

 

Compensation

Discussed in the personal interview.

 

Eligibility

You must be legally able to work in Canada.


To Apply

Please send your cover letter, resume, and answers to the questionnaire below to cawstHR@cawst.org. Position will be open until filled. No phone calls please. Only those granted an interview will be contacted.

 

Questionnaire

  1. What has motivated you to consider working at CAWST in this position?
  2. What are your long-term career goals and aspirations? Where do you see yourself in 5 years?
  3. Please attach or link samples of your work (visual and/or code), any public GitHub projects, etc.

 


Organizational Background

CAWST is a Canadian charity that focuses on the principle that clean water changes lives. Safe water and basic sanitation are fundamentals necessary to empower the world’s poorest people and break the cycle of poverty. CAWST believes that the place to start is to teach people the skills they need to have safe water in their homes. CAWST transfers knowledge and skills to organizations and individuals in developing countries through education, training and consulting services. This ever-expanding network can motivate individual households to take action to meet their own water and sanitation needs. Since 2001, CAWST’s client network has expanded to 5,000 organizations worldwide. Together, we are helping millions of people get better water or sanitation.

Our vision is a world where people have the opportunity to succeed because their basic water and sanitation needs have been met.

Our mission is to provide technical training and consulting, and to act as a centre of expertise in water and sanitation for the poor in developing countries.

CAWST values equitable opportunities, sustainable solutions and collaborative and inclusive processes. We recognize and accept differences in cultural, religious and political processes.

Designing a learning and decision support software: WashEm

Behind the scenes of developing software-based learning and decision support tools for WASH practitioners

CAWST has been working with Action Contre Faim (ACF) and The London School of Hygiene and Tropical Medicine (LSHTM) to improve handwashing practices in emergency settings. The objective is to equip emergency practitioners with the knowledge and tools to intervene rapidly and effectively on hygiene behaviour. We are currently developing learning tools and a software-based decision-making tool to aid in the design of rapid, evidence-based programs.

The idea

The idea is simple: develop a software-based decision support tool (also known as an “expert system”) to help emergency practitioners develop hygiene programs that are more evidence-based. WASH managers and the field staff would use rapid formative research methods to gather data within a few days and use the tool in the web and desktop software to get ideas and assistance to build more impactful hygiene programs. Simple right?

The challenge being addressed is that most hygiene programs in emergencies are not designed with context in mind, are not evidence-based and don’t take into account the behavioural determinants of the population. Therefore, they do not provide the behavioural change intended.

The team

Using over fifteen years of experience in designing education and training tools for WASH practitioners, CAWST has brought together a diverse team from its staff to transform the learnings from the research of LSHTM and ACF. The team includes:

  1. Learning Advisors who have education and training experience for global WASH practitioners – from national field level staff to WASH Advisors
  2. Instructional Designers who develop effective learning tools to make complex concepts accessible to practitioners
  3. eLearning and media specialists who create interactive learning experiences in the digital world
  4. Graphic designers who bring visual creativity and brand identity in the learning and communication space
  5. Web and application developers who use an agile development approach to develop user-friendly web, mobile and desktop applications

The process

This process is highly iterative.  As the rapid formative research methods get refined through field testing in various emergency contexts and countries, the web/app development team are iteratively developing the software. The software includes a learning component and the decision support component. The decision support tool has a simulation mode (check it out here) and a live mode (still in development). The formative research methods, the learning and the decision support components will be tested over a  two year period with multiple “early” releases of the software for early adopters to try it out and provide feedback.

Getting it out there

Great ideas, research and products only have value if they are used. They only get used if people know about them. CAWST engaged its communication, marketing and design team to design the Wash’Em brand identity, the Wash’Em website, and an agile marketing and engagement plan. Our strategy includes the usual conference presentations, but we also will be using simulation and testing events, targeted Google Ads, Facebook and LinkedIn Ads as well as direct WASH sector influencer engagement. We are building a network of interested professionals and influencers in the WASH and behaviour change sectors. We will use early adopters to test the software as we iterate through its development.


Sneak peek and design details

 

1. The different use cases for the software

Use cases

 

2. How the expert system engine should work.

Expert System

 

3. Early draft example of questions asked by the decision support tool.

Decision support tool questions

 

4. Early draft recommendations from the decision support tool.

Decision support tool outputs

 


About this project

“This project is made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of Action Contre La Faim (ACF), The London School of Hygiene and Tropical Medicine (LSHTM), and CAWST (Centre for Affordable Water and Sanitation Technology) and do not necessarily reflect the views of USAID or the United States Government.

CAWST in the News: Diplomat Magazine

Ana Hoepfner, Marketing & Communications Advisor on our International Partnerships team, shares insights with Diplomat Magazine about CAWST’s work in capacity development: a strategic, sustainable, scalable solution towards Sustainable Development Goal 6.

CALGARY, July 9, 2018 – Our International Partnership team’s Ana Hoepfner was recently published in Diplomat Magazine. Ana shared her insights on CAWST’s work in the field, developing capacity on non-networked solutions in water, sanitation and hygiene, and how from Colombia to Nepal to Zambia, CAWST’s approach is contributing to Sustainable Development Goal (SDG) 6, ensure availability and sustainable management of water and sanitation for all.

Here’s an excerpt from her article:

At a regional level, we see [what progress towards SDG 6 looks like] in the recognition in Latin America that conventional sewered and piped systems are not the only solution for providing quality, affordable water and sanitation services. Non-sewered sanitation systems and household water treatment can complement traditional community systems. In Colombia, for example, there is new legislation regarding universal access to basic water, sanitation and hygiene services.

Read the full article here.

 

Headquartered in Washington, DC., Diplomat is a monthly current affairs magazine for the Asia Pacific region. The print publication has a global circulation of over 14,000 subscribers; its web version reaches 1.1 million unique visitors monthly.


CAWST is a Canadian-based non-profit and engineering firm that distills and disseminates knowledge on non-networked water, sanitation and hygiene solutions in low- to middle-income countries. Since 2001, we have been walking beside our global network of clients and partners, helping them to develop their capacity so they can ultimately operate independently without our assistance.

Banner image: CAWST (Delmer Membreno). A young girl washes her hands at home.
Teaching children to wash their hands well with soap helps maintain their health and prevents the 
spread of disease..

Hygiene Research in DRC

Working in partnership, ACF, LSHTM, and CAWST are bringing together their experience and networks to develop deep understandings of the determinants of hand hygiene in emergency settings so as to contribute to the development of rapid and effective intervention tools.

CAWST has been working with Action Contre Faim (ACF) and The London School of Hygiene and Tropical Medicine (LSHTM) to improve handwashing practices among internally displaced people. The objective is to develop deep understanding of the determinants of hand hygiene in emergency settings, ultimately to equip emergency practitioners with the knowledge and tools to intervene rapidly and effectively on hygiene behaviour. We are currently developing learning tools and a software-based decision-making tool to aid in the design of rapid, evidence-based programs.

In her earlier blog post, Sian White, the project’s lead researcher, shared four research methods she has been using and what these had revealed so far in her exploratory fieldwork in Iraq. In this update, Sian discusses the work done in DRC, including the research objectives and methods used and some of the key findings from the qualitative research.

Study site: DRC

 


Cholera has been endemic in DRC since 1994. In the eastern provinces of North and South Kivu, cases are registered throughout the year with peaks at the end of the dry season. However, in 2017 DRC experienced its worst cholera outbreak in decades with almost 50,000 suspected cases and over 900 deaths registered between January and December. Minova, where the research took place, sits alongside Lake Kivu, a renowned reservoir for vibro cholera. There are also two informal IDP camps in Minova and many other IDPs living in the community.

 

Qualitative research

Methods

The research was designed based on the Behaviour Centred Design framework (Aunger and Curtis, 2016). This framework outlines a set of behavioural determinants. For each of these a handwashing specific definition of the determinant was developed as an output of the literature review. By reviewing handwashing literature and looking more broadly a method was then selected to explore each determinant in the framework.

Key preliminary findings from the qualitative research

Handwashing behaviour

Observations indicated that handwashing with soap and hand rising (with water alone) were rare in these locations. Handwashing with soap was only observed once among the 17 observation households. Handwashing rarely took place after using the toilet but hand rinsing was sometimes practiced before eating, and this was actively taught to children as part of good mannerly behaviour. Hands rinsing was most often motivated by disgust, that is to say that hands were washed when they were visibly dirty (e.g. after returning from the field). Despite the low prevalence of handwashing behaviour people were well aware of the benefits of handwashing and 98% of participants could explain the association between handwashing and disease transmission.

One of the main factors that prevented convenient handwashing was the absence of handwashing facilities. None of the urban houses we visited had a dedicated place for handwashing. In camps facilities had been built several years ago but were now damaged and non-functional. In rural areas some houses had built tippy-taps (as part of a prior Community-led Total Sanitation campaign) but none were observed to be used or working. In focus groups people reported that they disliked the design of the tippy-taps and saw them as a symbol of poverty that they were not willing to adopt. Both water and soap were considered valuable and therefore people were often reluctant to store them near the toilets or kitchens which were often unclean, shared spaces. During behaviour trials participants identified that one of the barriers to handwashing was that there was nothing to cue behaviour at the key times and this prompted several people to design and build handwashing facilities. They were able to do so in a short period of time, using local materials and at no cost.

Handwashing is not considered to be a worthwhile use of soap. Partly this is because NGOs have promoted the use of ash as a free alternative for handwashing. Handwashing with ash was practiced by some people, but was described as unpleasant and undesirable, resulting in it being used infrequently. Where soap is available in households it is normally laundry powder or laundry bar soap. Although soap is rarely distributed by NGOs, in cases where it is, it is the laundry bar soap that is normally procured. However, participants explained that they would never use this for handwashing as it smells unpleasant and makes their hands dry. In camps and among host community members people live very communally. It is common for people to share containers and tools, share food and give water to a neighbour if they are running low. It was considered acceptable to ask a neighbour for soap to do laundry or for bathing but the idea of asking for soap for handwashing was considered humorous and people reported that you would be seen as trying to be above others if you did so.

In this setting it was common for daily household earnings to be less than $US 2. Daily routines were entirely oriented around earning enough to buy food for that day. With these limited resources adults would normally only eat once a day. People explained that their constant hunger constrained their capacity to remember to be hygienic (for example this was the main reason people said they often forget to wash hands prior to food preparation or eating). In order to earn sufficient money, adults spend most of their day in the fields, leaving young children at home unaccompanied. Parents acknowledged that they were worried about their children’s hygiene during these hours, but felt powerless to change this situation. This suggests that in this context the nurture motive may be less appropriate to utilise to promote handwashing. Although handwashing was a socially desirable behaviour, observed transgressions in handwashing practice were rarely socially sanctioned. This was largely because people normally adopted a forgiving attitude towards such transgressions, assuming that others, like them, must be dealing with poverty, hunger and psychological trauma (due to conflict and displacement). Affiliation (the desire to belong in a social group and therefore conform to group behaviours) did not emerge as a strong motivator of handwashing in this context. During the motives activity people explained that many of their close friends have poor hygiene but this just due to their circumstances rather than their character. In contrast people were judgmental of the handwashing behaviour of their spouse and explained that they could not be attracted to someone if they did not have clean hands. People did think that at a community-level handwashing increased in response to the cholera outbreak. People thought that for the majority of people this would only cause a short-term change in behaviour, but for others it could result in improved habits.

Attitudes and experiences of cholera

All participants were well informed about cholera and able to explain all key transmission routes. In focus group discussions people ranked cholera as the health issue that they were most concerned about and thought that it was the health issue which most commonly affected members of their community. In contrast diarrhoea was considered a mild health issue that did not have severe consequences and was only due to ‘disagreeable food’. Despite this reported ‘fear’ of cholera people simultaneously felt that cholera was just like any other disease and their familiarity with it over the years had allowed them to develop the belief that it could easily be treated (for free) and therefore rarely resulted in death. Consistent with this, many research participants told us that ‘black people don’t die of germs’. This saying was used to rationalise the fact that although most people viewed their environment as dirty and contaminated, and often lacked the means to be hygienic, it was rarely perceived to have adverse consequences. These factors have contributed to cholera no longer being seen as an outbreak disease but rather as a chronic health problem that the population had to manage and tolerate.

Although participants knew that good hygiene practices could reduce the likelihood of getting cholera most people who had contracted cholera felt that in their case it must have been due to bad luck, with the high prevalence of cases causing hygienic people like themselves to fall ill. Since most people knew someone who had had cholera recently there was minimal stigma towards the disease. People perceived it as normal for young children and older people to get cholera – in both cases people explained that this was because it is hard to control their behaviour. However, if healthy adults contracted cholera this was still met with confusion and stigma. Adult cholera cases reported that friends tended not to visit them when they heard they had got cholera. Immediate family and neighbours did not tend to ‘stay away’ nor change their opinion of the person with cholera. These individuals often played an important role in helping the cholera patient to recover. In addition to proximity, this may explain why intra-household transmission and transmission between neighbouring households was common in this region (and is well documented in the literature). Another contributing factor in this region is that cholera case management and follow-up remains suboptimal. On discharge patients are given 7 water treatment tablets and a small bar of laundry soap (although often they do not receive either). Providing such a small amount of hygiene provisions has the effect of distorting people’s risk perception, facilitating beliefs that it is not necessary to sustain good hygiene behaviours in the long term. This is of particular concern given that cholera cases may continue shedding for up to 50 days post discharge.

Although people had strong attitudes towards cholera as a disease, people on average had a poor understanding of the socio-economic impact that it could have on a household. Cholera cases described that they often felt weak and were unable to fulfil their normal tasks for up to a month after being discharged. In a context like DRC where people are generally living in extreme poverty and need to work in order to put food on the table each day, this has a substantial impact on the family economy. With less available of money, people said that they were normally unable to afford products like soap in the weeks after being discharged. Additionally, having a cholera case in the household often meant that the family could not collect as much water as normal (either because the women of the household were personally affected or because they were involved in caring for male household members who were sick). Both of these factors obviously place other family members at higher risk of contracting cholera.

Lastly people tended to associate cholera with people who they viewed to be categorically different from themselves. In focus group discussions people described a typical cholera cases as someone who is already sickly, has little respect for themselves or others, is arrogant and is poor and uneducated. Host community members thought cholera more commonly affected IDPs, while IDPs felt that they often had to behave more hygienically in order to rise above their circumstances and were therefore less likely to get cholera than the host community.

Implications for practitioners

• Knowledge: Almost everyone understood the association between handwashing and disease transmission. This means that we can stop educating people about disease transmission as part of programs.
• Behavioural settings: Creating dedicated places for handwashing would help to reposition handwashing as a norm and act as a cue or reminder to prompt behaviour. Prior programs that have attempted to do this have installed facilities that are not considered pleasant to use and which break easily. New initiatives should incentivise family units or compounds to design and build their own facilities that are appealing and affordable. Doing these initiatives at the compound level could work well in this context since neighbours are already reliant on each other for many aspects of their daily lives. This would enable families to pool their resources so that they are able to purchase soap for handwashing. A collective commitment to handwashing among the compound members might make handwashing more social judged and therefore adhered to. This may also enable soap and water to be kept at the handwashing facilities.
• Products: There is a need to change perceptions towards soap. This may require organisations to reduce the extent to which they promote handwashing with ash. It will also require hygiene promotion activities that highlight the non-health benefits of soap, such as how nice hands smell afterwards or how soft they feel. This should be done through experiential learning (e.g. people trying different soap products and seeing how they smell). There may also be opportunities to work with women’s groups to rebrand/decorate locally produced soaps to make them more appealing.
• Supporting cholera cases upon discharge: Stronger efforts should be made to map where cholera cases reside and to support patients upon discharge. This will be critical for reducing transmission within the household and among neighbouring households. Tailored hygiene promotion and hygiene kits should be provided to families with a cholera case and their neighbours. Ideally cholera cases should receive hygiene provisions (e.g soap) sufficient for the first three months after their discharge (the period when they are still able to transmit the disease). The provision of hygiene products for this period should be staged. With some given immediately and further provisions given once the family has built a handwashing facility, for example.
 Shifting community perceptions towards cholera: Cholera is understood as a disease but its increasing familiarity is breeding complacency. Rather than continuing to tell people about the health risks of cholera it may be more effective to humanise the disease and emphasise other types of impacts that people are currently unaware of – such as the impact of cholera on household economies and on a person’s social relationships. It is important that this be done in a manner which is not just fearmongering but rather helps people to see a now familiar disease in a new light. One way of doing it would be to film short videos with people who have had cholera and get them to describe their personal experiences. These could then be taken house to house when doing hygiene promotion and shown on tablets/mobile devices.
• Motives: Disgust is currently the primary motivator of handwashing but could still be heightened by implementing activities like Glow Germs (www.glogerm.com). Motives that have been previously used to promote handwashing behaviour such as nurture and affiliation are likely to be less effective in this context than the motives of comfort and attract. One way that this could be done is by creating a picture or video-based narrative that links handwashing with romance and beauty or positions it as a way of feeling momentarily more comfortable despite difficult circumstances.
• Keeping a broad view: People in this context are under a lot of psychological and economic strain. Those delivering hygiene programs need to be mindful of the much bigger issues that people are facing and ideally connect people with other development initiatives which try to address these issues.

 

 


About this project

“This project is made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of Action Contre La Faim (ACF), The London School of Hygiene and Tropical Medicine (LSHTM), and CAWST (Centre for Affordable Water and Sanitation Technology) and do not necessarily reflect the views of USAID or the United States Government.

TRANSFORM – DFID and Unilever

The mission of TRANSFORM is to collaborate with innovators to reduce poverty and make sustainable living commonplace. As part of our mission to drive progress towards accomplishing the Sustainable Development Goals (SDGs), TRANSFORM invites social innovators and entrepreneurs to submit their applications for market-based solutions that meet the needs of low-income communities. The most recent call for proposals was for innovative models that open up access to high-impact products for underserved consumers in hard-to-reach rural locations (countries of interest were Nigeria, Ethiopia, India, Bangladesh and Myanmar).